109 Sierra Lane

The place was very central and beautifully done. The host is super responsive and flexible.

Mishtha W - Posted: 9/3/2024

Thank you Mishtha! We greatly appreciate your positive feedback and are happy to know that you had a good time.

propertyvalet-fr.ca personnelle

The location is perfect. Just a short walk to the Blue Mountain Village. We enjoyed the pool. The home is spacious. We enjoyed our stay.

Michelle K - Posted: 8/13/2024

We're so glad to hear that Michelle! Thank you so much for taking the time to leave a positive review of your experience, we really appreciate that! We hope to host you again.

propertyvalet-fr.ca personnelle

PV team who handled the reservations were very nice and prompt in inquiries. The house is exactly as described and hasld everything our family needed.

Joy N - Posted: 8/12/2024

Thank you so much Joy! We're glad you had a great stay and we'd be happy to have you back again.

propertyvalet-fr.ca personnelle

The location of the property is clearly perfect but this unit is lacking in cleanliness and needs maintenance. Plumbing is definitely an issue here with slow running sink and tub. The downstairs toilet runs and wasn’t flushing. I reached out directly to the owners after my visit to share photos of issues that should be addressed, they asked if they could call to discuss but did not call. If you stay here please note the stove top only works with stainless cookware but there is other cookware in the unit and no instructions. There are oil and spices included but the oil dispenser was empty and sticky. Further there was $190 cleaning fee but it is expected you take out your own garbage and bring it to the bin at the opposite end of the complex. I’ve stayed in other airbnbs and have never had this experience. This Airbnb was a disappointment. The positives- is that it’s a great location and the pool.

Charlene T - Posted: 8/7/2024

Thank you for sharing your feedback with us. We are truly sorry that your stay did not meet your expectations, and we apologize for the cleanliness and maintenance issues you encountered. The slow plumbing and toilet are matters we take seriously, and it is clear we fell short in these areas during your stay. We also apologize for not following up after you reached out with photos of the issues. This is not the level of communication we strive for, and we regret any frustration this may have caused. We've since sent our maintenance team into the unit to snake the drains and all plumbing has been functioning effectively with no reported issues. The cleanliness and upkeep of our properties are extremely important to us, and your experience highlights areas where we need to improve. We will be addressing these issues immediately with our team and ensuring that these issues are not repeated. We also understand your concerns regarding the cleaning fee and the requirement to take out your garbage. This and loading the dishwasher are the only requirements upon check-out and are not tasks that we've found our guests take issue with as this is a standard practice in many short term rentals. While we appreciate that your experience in some other rentals has been different, this is the process that has worked for our team and guests. We truly appreciate your feedback as it helps us make necessary improvements. We are glad to hear that you enjoyed the location and the pool, but we know that doesn’t excuse the inconveniences you faced. Should you choose to return to Blue Mountain again, we hope you'd consider providing us with the opportunity to provide you with a better experience.

propertyvalet-fr.ca personnelle

Overall nice experience

Monik S - Posted: 7/30/2024

That's great to hear Monik! We hope to see you again soon.

propertyvalet-fr.ca personnelle

Great location, walkable to the village, super close to Scandinave (5 minute drive). It was a home away from home - very comfortable.

Jennifer S - Posted: 5/21/2024

We're delighted to hear you had a great time at our place! Your positive feedback is much appreciated.

propertyvalet-fr.ca personnelle

Close to all Blue Mountain amenities but still quiet, private setting away from the night scene. This was a spacious, comfortable home and would definitely come again.

Alexandre G - Posted: 5/9/2024

Hi Alexandre, great to hear you had such a good time! It was a pleasure hosting you and we hope to see you again!

propertyvalet-fr.ca personnelle

This place was great!! Super close 2 min walk to the village, all of the amenities and tastefully decorated. We will be back.

Heather N - Posted: 2/20/2024

Thank you for the wonderful review, we’re so glad you enjoyed your stay. Looking forward to your next stay with us!

propertyvalet-fr.ca personnelle

Really nice place, clean and comfortable. Walkable to the ski hill, even with ski boots on. Parking was easy, would recommend for sure.

James D - Posted: 2/12/2024

We’re so happy to hear you had a great experience! We look forward to hosting you again.

propertyvalet-fr.ca personnelle

We had a great time ! Very clean and comfortable ! Perfect location.

Julia L - Posted: 2/11/2024

Thanks so much Julia! We'd love to have you back again

propertyvalet-fr.ca personnelle

Had a great week in a beautiful unit. Everything was clean and nice - fireplace and all features were amazing. The host was very responsive and a pleasure to deal with. I would recommend this unit for anyone wanting to get away for a weekend of skiing while not being directly on the hill. Being right across the street from the village made it very convenient. Thanks again!

Andrew T - Posted: 2/7/2024

Had a great week in a beautiful unit. Everything was clean and nice - fireplace and all features were amazing. The host was very responsive and a pleasure to deal with. I would recommend this unit for anyone wanting to get away for a weekend of skiing while not being directly on the hill. Being right across the street from the village made it very convenient. Thanks again!

Andrew T - Posted: 1/26/2024

Andrew, we really appreciate your kind feedback. Thank you so much for taking the time to share your experience with us! We'd be happy to welcome you back again :)

propertyvalet-fr.ca personnelle

Great condo, very close to Blue village. Only big concern was that it was very hot which made it hard to sleep and the thermostat didn’t work. It would have also been nice to have access to a ski locker.

Sarah B - Posted: 1/22/2024

We're delighted to hear that you had such a wonderful time, though we regret that there were some items that prevented you from fully enjoying your vacation experience. We've passed along your comments to our local maintenance staff so they can correct this!

propertyvalet-fr.ca personnelle

Excellent location and a beautiful place to stay if you want to experience all that Blue Mountain has to offer. Would recommend for the right price!

Mohammad J - Posted: 1/16/2024

Thank you for choosing to stay with us! It was our pleasure hosting you and we’re glad to hear you enjoyed your vacation. We look forward to hosting you again!

propertyvalet-fr.ca personnelle

I didn’t knew I could fall in love with a place until now. The dream house, so cozy, but the Christmas decorations stole my heart. I would love to be back to this place at Christmas season. Highly recommend this place for your trip to Blue Mountain. The perfect place to stay.

Claudia O - Posted: 1/3/2024

Claudia, we really appreciate the kind words and the great review! We're so glad you enjoyed the decorations too. Hope to host you again soon!

propertyvalet-fr.ca personnelle

I visited with my 2 sons, 9 and 11. The unit is large and the location for walking to the village is nice. There is potential but a number of things wrong. Ceiling vents weren't connected with odd black marks and scuffs around all the kitchen and lower bathroom lights/vents. Made me think of black mold or smoke damage? It's an odd setup with the master bedroom in an open loft and no door. The loft is open to the rest of the unit making for any and every noise heard. The mattress was the wrong size on the boxspring. Not sure why they wouldn't use an actual queen mattress. The toilet seats were all loose and didn't fit on the toilet basins. Check before booking if you want to bring a pet! We were told no for our dogs and there would be a $100 additional cleaning fee for pets, which is funny since it smelled like cat litter. All dishes smelled burnt, so I had to wash them before use. No welcome package like a bottle of wine or free coffee. Free parking at least!

Catherine B - Posted: 12/29/2023

Hi Catherine. Thank you for staying with us and for your feedback on the home. It is truly a great space for enjoying some time away and the proximity to Blue Mountain Resort cannot be beat. We apologize for the marks on the ceiling and walls as unfortunately a previous guest used tape for some décor items and at this time we are working with the homeowner on a repair plan. Rest assured the marks on the ceilings and walls are tape residue and nothing more serious. In the interest of continuous improvement, we reviewed your concerns regarding the listing and have found that the loft and bed are accurately represented. While the box spring size is somewhat nonstandard, the bed is listed correctly as a double. All toilet seats in the home feature a bidet option which are sized differently than a traditional seat. As a measure of precaution we had or Maintenance and Guest Experience Teams review the unit after your stay and are happy to report that all items noted have been addressed. Finally, we understand how important furry friends can be to a family stay and we apologize that, despite our best efforts, we were unable to accommodate. As discussed prior to your stay and indicated in the listing, our homeowner only accepts small, hypoallergenic, house trained dogs. We understand that this negatively impacted your stay but the terms and conditions of the booking are agreed upon in advance and we are required to abide by them. With that said, we hope that you would consider staying with us in the future. Thank you Catherine.

propertyvalet-fr.ca personnelle

Nice place l Good size for 2 couple. I think it could be even nicer if beds are bigger and have a firmer mattress. Lol

Angelina L - Posted: 12/27/2023

Hi Angelina, we're glad to hear you enjoyed your stay! Thank you for your feedback and we'll be sure to forward this to our local management team.

propertyvalet-fr.ca personnelle

great

Mona P - Posted: 12/26/2023

We’re so happy to hear you had a great experience! We look forward to hosting you again.

propertyvalet-fr.ca personnelle

good experience, they prepare Christmas ornaments. Unfortunately, if you happen to have a family with children living on the second floor, you will hear vibrations from the ceiling all night long. I tried complaining to them, but their staff leaves at 6 PM and no one is sent over after that. They only suggest calling the police or contacting the staff of the scenic area. Since it was Christmas Eve, I didn’t opt for this, but for the same reason, even though I think it’s a great place to stay, I still choose to give it a 4-star rating.

Zhifeng Y - Posted: 12/26/2023

Hi Zhifeng, we're glad to hear you had a good experience at Sierra Lane. We're sorry to hear about the noise from an exterior unit (we do not manage) that inconvenienced your stay. From 9am-7pm, our local on-site staff is happy to assist with any issues, and we're glad we were able to take a look at the stove for you. Unfortunately, at 11pm we are unable to send over a staff member in-person until the following morning. If it was a unit we manage, we would've undoubtedly contacted the unit regarding the noise. Otherwise, the security number we provided is there to ensure all noise by-laws are being followed and respected, and they are there to assist 24/7 when needed. We hope to be able to host you again in the future, and that you were able to enjoy your Christmas Eve in Blue Mountain regardless. Thank you!

propertyvalet-fr.ca personnelle

Great place to stay and close to the village.

Ryan Y - Posted: 8/8/2023

Thank you so much Ryan for the great review! We are glad that you enjoyed the home and that it met all your needs. Hope to see you again soon!

propertyvalet-fr.ca personnelle

Beautiful unit, great location. The village was so close. Overall a fantastic experience. Bit pricey but most everything in the area is.

Peter E - Posted: 8/1/2023

Hi Peter, great to hear you had such a good time! It was a pleasure hosting you and we hope to see you again!

propertyvalet-fr.ca personnelle

Had a wonderful stay in a beautiful home. Exceeded our expectations and the location is prime. Thanks so much!

Stephen H - Posted: 7/25/2023

Hi Stephen, great to hear you had such a good time! It was a pleasure hosting you and we hope to see you again!

propertyvalet-fr.ca personnelle

We thoroughly enjoyed our stay at this condo. We had 2 minor issues that were dealt with in a timely manner. The condo itself was larger than expected. The saltwater pool was lovely and even though it was busy, it never felt crowded. The village is a short walk from this location which made it easy to access all of the activities Blue has to offer. My boys didn't want to leave.

Allison B - Posted: 7/6/2023

Hi Allison, thank you for choosing to stay with us and also for the great review! You're always welcome back:)

propertyvalet-fr.ca personnelle

Our stay was wonderful the house was clean. The management company was accommodating and allowed early check in. The house came with a fully equipped kitchen including some basic items needed for cooking which was very nice. The only thing that was hard for us was that the house is listed for 6, we came 4 adults and 2 kids there were only 4 towels and the enough beds / bedsheets for 4 people

Romi W - Posted: 3/14/2023

Romi, thank you for your feedback. We are so happy to hear you were pleased with both the unit and cleanliness. We will always allow for an early check in when possible. It is so great to hear you could take advantage of that and get your trip started even earlier! You are correct, the listing states this unit will accommodate 6 guests. Under the ‘Where you’ll sleep” section, it mentions Bedroom 1, Bedroom 2, and Living Room. Our call centre is available 24 hours a day to assist with any questions during your stay. They would have confirmed for you the extra linens are kept in the main floor bedroom! Additionally, our Operations Team is always available for onsite assistance as needed. We hope to welcome you back again. The Sierra Lane complex has a fantastic pool for your summer visits!

propertyvalet-fr.ca personnelle

Great place for skiers, friends and family. Very close to blue mountain, kitchen is fully equipped. Very comfy

André D - Posted: 3/10/2023

Thank you for the positive review Andre! It's nice to know you had an awesome stay and we hope to accommodate you again soon!

propertyvalet-fr.ca personnelle

You can't beat the location of this place. Short walk to main village and lifts. Kitchen is well appointed. As others have mentioned there is a lot of stuff in the place, so it might not be the best if you have young children, but otherwise the place is very comfortable.

Patrick B - Posted: 3/1/2023

Thank you for your review, Patrick! We love to hear you found the space so comfortable. Ground level and a quick walk to the Village is pretty ideal – next best to ski in/ski out! We will pass along your feedback to the homeowner regarding the extra décor. We certainly want the kiddos to have fun in the space too!

propertyvalet-fr.ca personnelle

The location was great, easy to walk to the restaurants and close to other hills.

Alison C - Posted: 1/15/2023

Thank you for choosing to stay with us Alison! It was our pleasure hosting you and we are glad you enjoyed your vacation at one of our properties. We look forward to hosting you again!

propertyvalet-fr.ca personnelle

good place to stay

Bharat K - Posted: 1/4/2023

Hi Bharat, great to hear you had such a good time! It was a pleasure hosting you and we hope to see you again!

propertyvalet-fr.ca personnelle

Overall it was a good stay, just needs a better clean between guests. Positive: Spacious and pet friendly and close to amenities Negative: Needs a better clean. All the decorations need to be dusted, there was a lot of dog hair all over the furniture and floors. The high cleaning fee does not make sense for the state the place was in.

Coventry K - Posted: 7/25/2022

Pros: - excellent location (3 minutes walk away from main village at Blue Mountain) - ample parking (1 assigned and lots of guest parking spots) - quiet Cons: - broken shower head, and Property Valet (the ownership company) didn't fix the problem despite our repeated complaints and their promise that they'd address the issue. - inadequate information: Property Valet didn't provide parking information until after we have already checked in (and parked our vehicles). WIFI information provided in the check-in list was not correct and it took a few iterations of communication with Property Valet before we finally got the correct information for WIFI connection. - blinds in one of the bedroom didn't close properly and that disrupted our sleep.

Tim T - Posted: 7/24/2022

Thank you for sharing your feedback with us Tim. We sincerely apologize for the disappointing experience you had due to the maintenance deficiencies in the home. We know this doesn’t make up for the frustrations you experienced, but we have addressed these concerns to our staff to ensure they are all fixed moving forward. We hope to have the chance to impress you in the future!

propertyvalet-fr.ca personnelle

Best location!!!! Village is 5min walking distance. Clean, Quiet, Beautiful home!

Wendy D - Posted: 7/18/2022

Wendy, thank you for the wonderful review, we’re so glad you enjoyed your stay. Looking forward to your next stay with us!

propertyvalet-fr.ca personnelle

would definitely go again Positive: location was great Negative: needs bigger bed in master

Leann L - Posted: 6/26/2022

Over priced, dirty and used items left behind from guests. Positive: Upon arrival house appeared nice, neat. Furniture staging was decent. Negative: The mattress need replacing they are Absolutely horrible.sleeping on concrete- it’s unexceptionable! Due to this I didn’t not rest well. Guests are expected to clean and sterilize. Comforters are not clean. Needles to say I washed them. Dishwasher had issues, light sockets do not work,light bulbs need replacing. lack of toilet paper and paper towels, garbage bags, soap. I purchased these items for the house. Dishes were dirty, I had to re; wash glasses and plates and cutlery. Blanket provided is from a facility ( ie nursing home ) patients name and room number was labeled on the blanket provided for guest use. Very expensive price for this rental. Area rugs are dirty and need replacing.

kelly M - Posted: 5/29/2022

The property looks larger on the pictures than it is…mostly because it is cluttered. Every open cupboard (a lot are locked and not accessible) was jammed full so there was no where to put our things. For instance, the master bedroom had no cupboard available to hang clothes in. It was cleaned to counter height but I had to clean things like the chandelier, which had so much dust that a previous guest had written a message in it. The kitchen cupboards are untidy and we had to wash up what crockery we wanted to use and put it to one side as much of it was not clean. Some of the items in the cupboards/drawers were empty boxes of items that had already been used. There was nowhere other than the fridge and counter tops to put our food items. The patio had not been cleaned up - had dog poop on it. This was flagged to the property group but was never addressed. Although it was winter and we were not using the patio, it wasn’t nice to see. It simply felt like a rushed cleaning job, which I then had to do again with the limited supplies left for me (thank goodness I had taken my own disinfectant and cloths!) The so-called arrival booklet was a set of instructions - not that clear - and no brochures for local things to do or a map of the village. No set of instructions for the tv either which was not straight forward. Not having been in Blue Mountain area before this was a hindrance until we were able to find our feet. The fireplace didn’t work and the wifi network dropped. The property company were quick to help, but the fireplace should have been checked before we arrived. Finally, if booking…be aware that there are people upstairs above you. It doesn’t look like it from the pictures, but part of the unit has another one above it. They were noisy and we were pleased that they only showed up the last couple of nights. Would we go back? To Blue Mountain, yes. To this property, no.

Claire A - Posted: 3/13/2022

We were very happy with our stay. The condo was clean and looked exactly like the pictures. Great location, fabulous kitchen- it had everything you needed especially if you like to cook. We would definitely stay again.

Rosalyn B - Posted: 2/7/2022

It’s a cozy place for the family. If you have really young children (toddlers) maybe not the most suitable place as there’s lots of little decorations everywhere for them to get too. Lots of cozy throw blankets and pillows around to keep you snuggly if your inside beating the cold as well as tons of tea and coffee to keep you warm! Not to sound crazy but maybe some type of spiritual type vibes going on upstairs. Not at all into stuff like that nor think of it as I’m a skeptic but I guess something weird happened up there at night when some of our family was up there while the rest of us were sleeping which I didn’t believe at all until the next day my son kept pointing up to the loft from the downstairs living room and he would wave and Laugh and was obsessed with being up in the bathroom where the weird occurrence apparently had happened the previous night. Still a skeptic but it was definitely a weird vibe.

Ryley L - Posted: 1/28/2022

Ryley, we're delighted to hear that you had such a wonderful time! We will be passing along your comments to our local staff.

propertyvalet-fr.ca personnelle

Beautiful location and property. Very clean, nicely decorated, and the kitchen is fully equipped which we appreciated. My only complaint is the double bed in the master bedroom. It was way too small for my husband and I to sleep in together comfortably and I ended up sleeping in one of the single beds in the room our daughter was in. This would stop us from renting here again.

Meagan M - Posted: 1/25/2022

Meagan, we're delighted to hear that you had such a wonderful time, though we regret that the master bed prevented you from fully enjoying your vacation experience. We will be passing along your comments to the homeowner. We hope to accommodate you again!

propertyvalet-fr.ca personnelle

  This escape into The Blue Mountains is breathtaking! We loved our stay and felt immediately like home! The artwork throughout the home was beautiful. The weekend was magical and I could not ask for anything better! This is an experience I would recommend to anyone!

Harold E - Posted: 11/15/2021

This escape into The Blue Mountains is breathtaking! We loved our stay and felt immediately like home! The artwork throughout the home was beautiful. The weekend was magical and I could not ask for anything better! This is an experience I would recommend to anyone!

Harold H - Posted: 11/15/2021

Thank you for the review Harold, we look forward to hosting you again in the near future!

propertyvalet-fr.ca personnelle

It’s a good place to stay

Claire C - Posted: 10/24/2021

Wonderful! Thank you Claire, happy you enjoyed your stay.

propertyvalet-fr.ca personnelle

wonderful place, just as the pictures. Walls are not sound proof, you can hear the people in the units next to this one. The unit is very elegant, if you have smaller children I would not recommend booking. That said we still had a fabulous time!

Melanie M - Posted: 9/30/2021

Thank you for your review Melanie! We appreciate all of your feedback. We hope to accommodate you again!

propertyvalet-fr.ca personnelle

Elegant and modern space. Very clean and inviting. Close to the village.

Neety K - Posted: 9/9/2021

Thank you for your review Neety! It was a pleasure hosting you and we hope to accommodate you again soon!

propertyvalet-fr.ca personnelle